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FAQ

 How long do the results last for?

You can generally expect results to last 6-12 months. We advise to keep up to date with brushing regularly to maintain the best results. Our charcoal whitening powder can also help to maintain results and minimize re staining. 

Can I use this product while pregnant or breastfeeding?

There has been a lot of research done around if these types of kits are safe to use while pregnant or breastfeeding and nothing has been found to say that it is harmful. However they also found nothing to say that it is safe either so to be on the safer side they suggest to contact your GP to make sure it is right for you

Are your whitening products safe?

Our products have been manufactured to FDA standards and are developed specifically to whiten your teeth without causing any harm teeth and gums.If sensitivity occurs, be sure to use the blue desensitizing gel to minimize any discomfort and to help protect your teeth against any further sensitivities. 

To avoid any possible irritation of gums and lips avoiding using too much whitening gel in your personal teeth moulds, as product can overflow and may cause mild irritation, so remember less is best! 

How often should I use the kit?

It is recommended to use the whitening gel each day until your ideal shade of colour is reached. Keep track of your progress using our tooth whitening shade guide and track your shade numbers in your user manual.

Do you do a subscription service?

We currently don’t provide a subscription service but it is something we will be looking at doing in the near future as we look to grow our business and range of products. Make sure to join our email list to keep updated with all happenings at Whitenz.

Do you have an affiliate program?

We are always looking for people that are interested to team up with us and help to grow our #whitenz community. Email us at info@whitenz.co.nz or drop us a line via the form on our contact us page to talk with us about becoming affiliated with us and the perks we can offer.

What payment methods do you accept?

Our simple checkout process accepts all credit and debit cards.

Afterpay is also available for any purchase.

 How much is shipping?

Shipping is free anywhere in New Zealand

 Do you ship internationally?

We currently only ship in New Zealand but will be expanding to provide international shipping in the very near future.

 How long will it take to get here?

We ship our products the following day after receiving your order. We ship via Courier post so you should see your package within 2-3 working days of purchase. Please allow an extra day for rural deliveries. You will be sent a tracking number for your order so you can keep up to date with your orders status.

 Other questions?

If you still have any questions please send us a message. We would love to hear from you!

Drop us an email at info@whitenz.co.nz or send us a message via the contact form on our Contact Us page and we will get back to you as soon as possible.

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